Effective Date: 28 February 2025
Introduction
Introduction
Welcome to Print Your Brands. By accessing our website https://printyourbrands.com and submitting an enquiry for our services, you agree to comply with and be bound by the following terms and conditions. If you do not agree with these terms, please do not use our services.
Definitions
- “We”, “us”, “our” refer to Print Your Brands.
- “Customer”, “you” refers to any individual or business using our website and services.
- “Enquiry” refers to any request made for information or a quotation regarding our printing products or services.
Use of Website
You agree to use this website for lawful purposes only and must not engage in any conduct that may harm the website, our business, or other users. We reserve the right to restrict access or terminate accounts if these terms are violated.
Product Information
Our products are custom-printed, and slight variations in colour, size, or finishing may occur. Customers are responsible for ensuring that all uploaded content is accurate before placing an order.
Order Processing and Production Time
Orders are only processed after an enquiry has been made and the order confirmed. Production times vary based on product and order volume but typically range between 3-7 working days. Production starts only after file approval and payment confirmation. Rush orders may be accommodated on request and may incur additional fees.
Delivery
We deliver within the Klang Valley area using Lalamove. Delivery times are estimates and may be affected by third-party delays. Customers are responsible for providing accurate delivery information. We are not liable for failed deliveries due to incorrect addresses.
File Uploads and Content
Customers must own or have the rights to all uploaded files. We reserve the right to refuse orders containing content that is unlawful, offensive, or infringes on third-party rights. We are not responsible for errors in uploaded files, such as low-resolution images or typographical mistakes.
Proofing and Customer Approval
Customers are responsible for reviewing all proofs before approving production. Once approved, no changes can be made, and we are not liable for errors present in the approved proof.
Returns, Refunds, and Cancellations
Due to the custom nature of our products, returns and refunds are generally not accepted. However, if a product is defective or there is a production error, customers must notify us via WhatsApp within 3 days of receiving the item. Refunds or replacements will be processed at our discretion.
Cancellations are only accepted before production begins. Once production starts, cancellations are not allowed.
Limitation of Liability
Our liability is limited to the value of the order in question. We are not responsible for indirect, incidental, or consequential damages arising from the use of our products or services.
Intellectual Property
All content on this website, including text, images, and logos, is the property of Print Your Brands Solution or our licensors and may not be copied or reproduced without permission. Customers retain ownership of uploaded files but grant us the right to use these files solely for fulfilling their orders.
Privacy
Our Privacy Policy governs how we collect, use, and protect your personal information. By using our services, you agree to our Privacy Policy, available at https://printyourbrands.com/privacy-policy
Governing Law
These terms and conditions are governed by and construed in accordance with the laws of Malaysia. Any disputes shall be subject to the exclusive jurisdiction of the Malaysian courts.
Contact Information
Print Your Brands Solution
Email: printyourbrands@gmail.com
Website: https://printyourbrands.com